Privacy Policy

1. General Commitment to Privacy

This policy governs the collection and use of your personal information by AML Home Loans and related entities. We comply with the New Zealand Privacy Act 2020 and may update this policy from time to time.

2. What Personal Information We Collect

We may collect your name, address, phone number, email, occupation, financial details, and other information required to assess your needs and provide services.

3. How We Collect Your Information

Direct Collection

We collect information directly from you via phone, email, website forms, surveys, and other interactions.

Indirect Collection (Effective 1 May 2026)

We may collect information from:

• Credit reporting agencies
• Your legal or financial representatives
• Your employer
• Marketing organisations
• Public sources or authorised third parties

This information helps us assess your financial position and provide services.

4. How We Use Your Information

• Conduct credit checks
• Respond to enquiries and complaints
• Improve services and products
• Send promotional updates (if permitted)
• Meet compliance and regulatory obligations

5. Disclosure of Information

We may share your information with lenders, service providers, regulators, and partners as required to deliver services or comply with legal obligations.

6. Storage and Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Information is updated and securely stored, and deleted when no longer required.

7. Access and Correction

You have the right to access and correct your personal information. We may charge reasonable costs for providing access.

8. Website Usage, Analytics & Cookies

We use cookies and Google Analytics to improve your experience. No personally identifiable data is collected through analytics.

9. Communication & Email

Information you provide is used to respond to enquiries and may include email updates if consent is given. You may unsubscribe anytime.

10. Contact Us

If you have questions or requests, please contact us:

Email: support@amlhomeloans.co.nz

Phone: 0800 396 396

Address: 622A-C, Swanson Road, Swanson, Auckland 0612