About Our Business

Important information about our company, services, duties, fees, complaints process, privacy practices, and contact details.

AML Home Loans

AML Home Loans provides mortgage advice and home loan support to Kiwi families across New Zealand.

  • Legal company name: AML FINANCIAL SERVICES LIMITED (6090293)
  • FSP number: 512966
  • Trading name: AML Home Loans

Licence Status

AML Financial Services Limited holds a licence issued by the Financial Markets Authority (FMA) to provide financial advice.

Visit Financial Markets Authority

Privacy & Information Handling

We comply with the New Zealand Privacy Act 2020 and collect information to provide tailored financial advice.

Direct & Indirect Collection (IPP3A)

  • Credit reporting agencies
  • Financial institutions and lenders
  • Solicitors and accountants
  • Third-party referral partners

You can request access or correction of your personal data anytime.

👉 View Full Privacy Policy

Nature & Scope of Advice

We provide advice on:

  • First home buyer loans
  • Home loans
  • Refinancing
  • Investment property lending
  • Debt consolidation

We do NOT provide advice on:

  • Insurance
  • Investments (shares, KiwiSaver)
  • Home & contents insurance

Our Duties

  • Act in your best interests
  • Provide advice with care and skill
  • Maintain professional standards
  • Follow NZ Code of Conduct

Learn more from FMA

Fees & Remuneration

No upfront fees for initial advice.

We may receive commission from lenders after loan settlement.

Additional costs (if any) will always be disclosed to you.

Conflicts of Interest

We prioritise your interests and disclose any conflicts where applicable. Our recommendations are based on your needs.

Complaints Process

Contact us:

Phone: 0800 396 396

Email: support@amlhomeloans.co.nz

Address: 622A-C, Swanson Road, Swanson, Auckland 0612

  • Response within 2 working days
  • Resolution within 15 working days

Dispute Resolution

If unresolved, contact:

FDRS

Phone: 0508 337 337

Email: enquiries@fdrs.org.nz

Website: www.fdrs.org.nz

Full Contact Details

Company: AML Home Loans

FSP: 512966

Address: 622A-C, Swanson Road, Swanson, Auckland 0612

Email: support@amlhomeloans.co.nz

Phone: 0800 396 396