About Our Business
Important information about our company, services, duties, fees, complaints process, privacy practices, and contact details.
AML Home Loans
AML Home Loans provides mortgage advice and home loan support to Kiwi families across New Zealand.
- Legal company name: AML FINANCIAL SERVICES LIMITED (6090293)
- FSP number: 512966
- Trading name: AML Home Loans
Licence Status
AML Financial Services Limited holds a licence issued by the Financial Markets Authority (FMA) to provide financial advice.
Privacy & Information Handling
We comply with the New Zealand Privacy Act 2020 and collect information to provide tailored financial advice.
Direct & Indirect Collection (IPP3A)
- Credit reporting agencies
- Financial institutions and lenders
- Solicitors and accountants
- Third-party referral partners
You can request access or correction of your personal data anytime.
Nature & Scope of Advice
We provide advice on:
- First home buyer loans
- Home loans
- Refinancing
- Investment property lending
- Debt consolidation
We do NOT provide advice on:
- Insurance
- Investments (shares, KiwiSaver)
- Home & contents insurance
Our Duties
- Act in your best interests
- Provide advice with care and skill
- Maintain professional standards
- Follow NZ Code of Conduct
Fees & Remuneration
No upfront fees for initial advice.
We may receive commission from lenders after loan settlement.
Additional costs (if any) will always be disclosed to you.
Conflicts of Interest
We prioritise your interests and disclose any conflicts where applicable. Our recommendations are based on your needs.
Complaints Process
Contact us:
Phone: 0800 396 396
Email: support@amlhomeloans.co.nz
Address: 622A-C, Swanson Road, Swanson, Auckland 0612
- Response within 2 working days
- Resolution within 15 working days
Dispute Resolution
If unresolved, contact:
FDRS
Phone: 0508 337 337
Email: enquiries@fdrs.org.nz
Website: www.fdrs.org.nz
Full Contact Details
Company: AML Home Loans
FSP: 512966
Address: 622A-C, Swanson Road, Swanson, Auckland 0612
Email: support@amlhomeloans.co.nz
Phone: 0800 396 396